Contact
Got a question about a product, an order on its way, or something that didn't arrive as it should? We're a small South African team and we answer everything ourselves — no call centre, no ticket queue to get lost in.
We reply within one business day. Usually much sooner. Send us a message below, or reach us directly using the details on this page.
How to reach us
Email
accounts@corelinksolutionssa.co.za
Best for order queries and returns.
Business hours
Monday to Friday: 07:00 – 17:00 (SAST)
Saturday and Sunday: 09:00 – 14:00
Closed on public holidays
Help us help you faster
To get a useful answer on the first reply, include:
- Your order number if your question is about an existing order
- The product name if you're asking before you buy
- Photos if something arrived damaged, faulty, or isn't what you ordered
For damaged deliveries, send photos within 48 hours of receiving your parcel so we can lodge a claim with the courier while the window is still open.
Before you message us
Where's my order?
Check the tracking link in your shipping confirmation email. If tracking hasn't updated in more than three business days, contact us.
I want to return something.
Read our Return & Refund Policy first — it covers your 7-day cooling-off right and the 6-month warranty on faulty goods.
Is this product genuine?
Everything we sell is sourced through legitimate supply channels and carries its full manufacturer warranty.
Do you deliver to my area?
We deliver nationwide across South Africa. Delivery times and costs are shown at checkout.
We read every message that comes through. If you've had a bad experience with an order, tell us plainly — we'd much rather fix it than have you leave quietly.
Our details
Urban Finds
Gauteng, South Africa
Email: accounts@corelinksolutionssa.co.za
Please contact us before sending any return — items posted to us without an authorised return can't be processed.